Frequently Asked Questions
Everything you need to know about our handcrafted home collections.
What materials do you use for your furniture?
We specialize in sustainably sourced Grade-A teak wood, premium rattan, and eco-friendly textiles. Each piece is handcrafted by artisans to ensure durability and a unique natural aesthetic.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 7-14 business days depending on your location. You will receive a tracking link and a scheduled delivery window once your order leaves our warehouse.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. For inquiries regarding shipping to other regions, please contact our support team for a custom freight quote.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that a restocking fee may apply to large furniture returns.
How should I care for my teak wood products?
To maintain the wood's luster, we recommend regular dusting with a soft cloth and occasional treatment with high-quality teak oil. Avoid placing items in direct sunlight for extended periods to prevent natural silvering.
Can I cancel or modify my order?
Orders can be modified or cancelled within 24 hours of placement. After this window, the order enters our fulfillment process and may already be in transit.