Returns & Exchanges

At BOHTEAK, we want you to love your handcrafted home pieces; however, if you are not completely satisfied, we offer returns on eligible items within 30 days of delivery. All returned items must be in their original condition and packaging to ensure a smooth refund process.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the items in their original boxes with all protective padding to prevent damage during transit, ensuring the RA number is clearly marked.

3

Ship It Back

Drop off your package at an authorized shipping center using the provided prepaid label or your preferred carrier with tracking enabled.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing